We believe so much in the quality of our products that we guarantee them for life against any manufacturing defects. If you find one of our products is not upto our high standards please email firstname.lastname@example.org with a brief explanation and we will get things sorted as soon as we can.
What is 925 sterling silver?
Pure silver is too soft to create durable jewellery so it is mixed with other stronger metals such as copper. This is to a ratio of 92.5% silver and 7.5% other metals, which is where the name 925 silver comes from.
Are your products solid sterling silver?
Yes, our products are all solid 925 sterling silver and then plated with 100% silver to give the jewellery extra shine.
Is your silver jewellery nickel and lead free?
Yes, our 925 sterling silver jewellery conforms to International, European and American legislation regarding lead, nickel and heavy metal content. Our products are regularly tested to ensure compliance with these laws.
Are your products hallmarked or 925 stamped?
Our silver jewellery is not hallmarked as all items are less than 7.5 grams. A 925 stamp is added if there is enough space on the item to do so. In the case of small ear studs, the 925 stamp will be on the butterfly.